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Trading standards are warning people to be wary when purchasing replacement parts for vehicle repairs, especially when doing so at a distance.

 

It follows concerns about a number of businesses specialising in the supply of reconditioned and second hand engines, to both trade and private customers.

 

Many are enticed with cheap deals found on the internet, often with a rebate on the purchase price if an old engine is provided in part exchange against its replacement.

 

In many cases, the parts being supplied are not reconditioned as advertised; not from the model or year of vehicle described; turn out to only be smaller parts of a larger item; and are not of satisfactory quality or fit for purpose.

 

There is also information suggesting that consumers are not being afforded statutory contractual information including, where applicable, notice of the 14 day right to cancel certain contracts made by a consumer at a distance.

 

Customers who opt for a fitting service as part of their contract have been experiencing significant delays to the promised repair service and, in some cases, finding that their vehicles, or components from them, have been kept without their consent.

 

 

 

Warning over buying cheap car engines on the internet

 

8 April 2016