Citylink is laying on extra buses on the busy Ullapool - Inverness service to cope
with additional demand from Stornoway ferry travellers over Easter.
Travellers using the Stornoway ferry regularly complain about being left behind.
Numerous foot passengers have been caught out just turning up without a ticket on
the twice daily service.
Highlands and Islands Labour MSP, Rhoda Grant, contacted Citylink and Cal Mac regarding
the ongoing issue.
The MSP said: “This is a serious issue that has left many passengers stranded in
either Ullapool or Inverness or left people having to try and car share or pay expensive
taxi fares on what is after all a lifeline ferry service.
She added: “I was made aware over the weekend of difficulties being experienced by
those travelling for the Easter holidays and immediately contacted Citylink again
today. I am pleased to be informed by them that they have put in emergency contingencies
on some sailings over the coming week.
City have put additional seats / extra bus onto the system to cover:
04 April - 09:50 Ullapool – Inverness 04 April - 15:00 Inverness – Ullapool 05
April - 09:50 Ullapool – Inverness 06 April - 15:00 Inverness – Ullapool 07 April
- 15:00 Inverness – Ullapool 10 April - 15:00 Inverness - Ullapool
Citylink’s operation manager, Peter Knight, said: “I have personally had a look at
the booking system and this keeps everything open and bookable for the next 10 days
at the moment.
“I would also point out that some departures will therefore have tree vehicles on
them as a result of our latest intervention.”
Rhoda Grant met Mr Knight over the issue in February and has a follow up meeting
scheduled later this month, with the hope that Cal Mac will also attend.