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Sirs,

 

Can I take the opportunity to record my sincere thanks to everyone locally who played a part in the huge effort to restore electricity supplies and provide support to our customers during the sustained hurricane force storms that struck our area earlier this month.

 

Our team could not have responded so effectively to a weather event on this scale without the contribution of local businesses and their staff, making extra equipment and resources available - from local contractors to Annie Delin and the team at Isles FM who helped get information out to our customers.

 

Local accommodation providers opened their doors and provided hot food at all hours to staff teams from across the country as they worked with us from first light, long into the night.

 

Letter: Thanks for huge effort to restore electricity supplies

26 January 2015

Council, NHS and emergency service professionals all worked around the clock too - to get help to wherever it was needed through some atrocious conditions.

 

Above all, I would like to thank our customers all over the Highlands & Islands for their patience and kindness while our staff battled with the weather. I have heard so many stories of hot drinks being brought out to teams while they worked.

 

Countless others checked that older or vulnerable neighbours were able to keep safe and warm.

 

Our local staff are hugely proud to be part of the strong communities that we serve. The feedback we get from our customers is a huge encouragement as we seek to improve what we do for the next time the storm clouds gather and gale force winds blow.

 

Kevin Stewart

Western Isles Manager,

Scottish Hydro Electric Power Distribution

Battery Point,

Stornoway

 

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