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Loganair managing director Jonathan Hinkles said: “We maintain four aircraft within our fleet as a dedicated standby capability, which typically enables us to achieve punctuality well above the UK average.


“However occasionally issues arise where that standby capability is fully deployed, as has happened this week due to some operational and technical issues within our fleet of 28 aircraft. This has regrettably led to some flight disruption.


“On Monday, one service to Benbecula departed 55 mins late, and one service was cancelled.


“On Tuesday, there was a five-hour delay to the morning flight.


“On Wednesday, contrary to Mr MacNeil’s statement, no cancellations occurred - but we did have to operate two smaller aircraft to carry the booked customers, one of which was delayed.


“Mr MacNeil contacted Loganair about these issues, and it’s disappointing that he chose to release a statement before we had a chance to respond. Had he waited for this, the situation could both have been fully and accurately clarified.


“We would like to offer our apologies to any customer whose travel plans have been disrupted.”


SNP candidate criticises plane disruptions

17 May 2017

SNP election candidate, Angus B MacNeil,  has criticised Loganair following reports of three consecutive days of disruption  with flights from Glasgow to Benbecula.


Mr MacNeil said he understood the flight was cancelled on Monday and delayed the following day. Today the plane was cancelled for technical reasons, he believed.


He said: “The people of Benbecula pay dearly for flights but it would appear that they are receiving a shoddy service from Loganair.


“Flight delays and cancellations create real problems for the travelling public and I have asked Loganair to confirm what contingency plans are in place in the event of disruptions to the service.”