Loganair managing director Jonathan Hinkles said: “We maintain four aircraft within
our fleet as a dedicated standby capability, which typically enables us to achieve
punctuality well above the UK average.
“However occasionally issues arise where that standby capability is fully deployed,
as has happened this week due to some operational and technical issues within our
fleet of 28 aircraft. This has regrettably led to some flight disruption.
“On Monday, one service to Benbecula departed 55 mins late, and one service was cancelled.
“On Tuesday, there was a five-hour delay to the morning flight.
“On Wednesday, contrary to Mr MacNeil’s statement, no cancellations occurred - but
we did have to operate two smaller aircraft to carry the booked customers, one of
which was delayed.
“Mr MacNeil contacted Loganair about these issues, and it’s disappointing that he
chose to release a statement before we had a chance to respond. Had he waited for
this, the situation could both have been fully and accurately clarified.
“We would like to offer our apologies to any customer whose travel plans have been
SNP candidate criticises plane disruptions
17 May 2017
SNP election candidate, Angus B MacNeil, has criticised Loganair following reports
of three consecutive days of disruption with flights from Glasgow to Benbecula.
Mr MacNeil said he understood the flight was cancelled on Monday and delayed the
following day. Today the plane was cancelled for technical reasons, he believed.
He said: “The people of Benbecula pay dearly for flights but it would appear that
they are receiving a shoddy service from Loganair.
“Flight delays and cancellations create real problems for the travelling public and
I have asked Loganair to confirm what contingency plans are in place in the event
of disruptions to the service.”