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Job Title:                           Pension Wise Guidance Specialist

Hours per week:               Full time

Fixed term:                        to end of March 2019 (and extension subject to confirmation of funding)

Salary:                               £25,216 per annum

Closing date:                     Friday 23 March 2018

Interviews:                         TBC

Location:                            Western Isles


About the job


Western Isles Citizens Advice Service is currently recruiting for a Pension Wise Guidance Specialist.


Pension Wise is the free and impartial service that provides information and guidance to members of the public about accessing their defined contribution pension savings. The Pension Wise Guidance Specialist will provide personalised, quality information and guidance to members of the public via a mixture of telephone and face to face appointments, helping them to understand the full implications of their pension choices.


Successful candidates will have a proven knowledge and understanding of pensions gained within a technical pensions role as well as strong listening and questioning skills, excellent organisational skills, good numerical and IT skills, and knowledge of consumer financial challenges.


This post covers multiple Citizens Advice Bureaux within the Western Isles delivery area and therefore the ability to travel is essential.


For more information please refer to the Job Description and Person Specification which can be downloaded using the links below.


How to apply


You can download an application pack from the link below.




Please return your completed application together with the equal opportunity form by 5 pm Friday 23 March 2018 to:


Strategic Manager

Western Isles Citizens Advice Service

Lewis CAB

41 – 43 Westview Terrace


Isle of Lewis, HS1 2HP


E-MAIL: roddynicolson@lewiscab.casonline.org.uk


Telephone: 01851 - 706913


About the employer


We are an established Citizens Advice Bureau based in the Western Isles with a solid reputation for delivering well – managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies




Pension Wise Guidance Specialist