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EE say engineers have been on site in Uig over the last week but as yet there is
no resolution to the problem.
In Barra the company say that they have issues at two different sites but hope to
have engineers working there later this week though they do not guarantee a fast
fix to these problems.
Three mobile customers in Barra are also affected as Three use the EE/Orange masts.
MP Angus MacNeil said “Customers are still without a service and this is not good
“People in these areas rely heavily on mobile phones and the loss of service has
a big effect on all aspects of life, in particular for calling emergency services.
“Lack of a mobile signal could result in delays in getting help and add to already
“I am continuing to push all mobile operators to upgrade to 4G and to co-operate
to ensure improvements to communications within the Western Isles.”
No signal for EE users
2 August 2017
EE/Orange customers in Uig, Lewis, and on Barra are continuing to experience problems
with mobile signals.
Customers in Uig have been without a signal since the end of June. The latest problems
in Barra started at the beginning of July.