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Customer Service Agent
Benbecula Airport
(40 hours per week)
Applications are invited from enthusiastic, flexible and motivated people who have excellent communication and customer service skills to join our team at Benbecula Airport.
Customer Service Agents have varied duties, including: checking in of passengers and luggage, processing customer tickets, provide updates on flight arrival and departure times, advise on aircraft boarding procedures, ensure compliance with safety and security regulations and making accommodation/travel bookings for passengers when flights are cancelled.
Previous experience of working in an airport or similar customer service role would be advantageous. However, it is not essential as full training will be given. The successful candidate will hold a full DVLA driving licence.
The normal weekly hours will be 40, with weekend working being part of the 7 day a week roster. As you will anticipate, due to factors such as weather and disruption, additional hours will require to be worked, at short notice, to deliver the operation and assist passengers. The need to be flexible is a requirement of the role.
The remuneration on offer for basic hours worked is £15,393 (plus overtime). An attractive pension scheme is offered with the package along with 29 days holidays (pro rata).
To apply, please send your CV by e mail to recruitment@loganair.co.uk
