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Salary: £21,221 per annum plus Islands Allowance plus 6% Pension
Hours: 35 hours per week or Part time at Pro Rata
Location: Lewis Citizens Advice Bureau, and Tighean Innse Gall (TIG), Stornoway
Contract: Fixed Term until 31st May 2020 with the hope that this time will be extended
Post Funded By: SSE networks and Western Isles Citizens Advice Service (WICAS)
Background
SSE networks are an energy transmission company which serves the North of Scotland and Islands. They are seeking to expand their support for vulnerable customers and have funded the Western Isles Citizens Advice Service, working in partnership with Tighean Innse Gall, to help them achieve this.
Job Vacancy
The Western Isles Citizens Advice Service is looking for a highly motivated person who has knowledge of the social security benefit system and experience of providing social security related advice (Social security benefit system training can be given for the right candidate). The key objectives of this role are to negotiate with energy suppliers to alleviate fuel debt, and to support those experiencing fuel poverty in the Western Isles.
The post holder will do this by working closely with the Fuel Poverty team within TIG (2 days per week) and colleagues within WICAS, to provide comprehensive support to at least 100 households.
Excellent verbal and written communication skills are essential. You must have the ability to research complex material, and have excellent interpersonal skills. Organisational skills are very important in this post.
This post may require a considerable amount of travel, so the applicant must be able to travel within the Western Isles as required.
Closing date for applications: Midnight: 12th May 2019
Interviews will take place during the week starting 13th May 2019 with a hope to start immediately.
For a job description and application form please contact:
Steven Hankinson
Strategic Manager,
Western Isles Citizens Advice Service, 41 – 43 Westview Terrace, Stornoway, HS1 2HP
Telephone: 01851 -
E-
Equal Opportunities policies will apply throughout this process.
Western Isles Citizens Advice Service CAB Charity No: SC015018
CAB Charity name: Western Isles Citizens Advice Service
WESTERN ISLES CITIZENS ADVICE SERVICE
SSEN Fuel Debt Advisor