Solicitors for a mainland heating installation firm are said to be examining claims made by the Comhairle and Western Isles trading standards’ officers.
The council highlighted CNES Trading Standards, Police Scotland and Tighean Innse Gall received “numerous complaints” recently regarding “pushy” door to door sellers who “claim to be working for the government.”
Trading Standards singled out the Ayr firm, Union Technical Services, claiming an independent inspection showed a boiler installed by its engineers “poses a safety issue” and was “not fitted according to the manufacturer’s instructions.”
A Trading Standards spokesperson warned: “Just because the boiler is free does not mean it comes without risk to you.
“If the installation is substandard you may have to pay to get this remedied or made safe. Incorrect fitting may invalidate both the manufacturer’s warranty and your home insurance in regard to your heating system.”
Doorstep sales firm contacts lawyers over Comhairle
14 December 2016
Owen Coyle, a director of the central belt company, maintains “much of the facts” stated by Trading Standards are “unfounded.”
“The matter has been passed over to lawyers at this point,” he added.
No island customer
has complained while staff are under strict advice to avoid no-
Boiler manufacturers are satisfied with the quality of all works completed by UTS in Stornoway so far, according to Mr Coyle.