Rhoda Grant said “This is a matter which is raised with me time and again and while
it is worsened at holiday time, and during the HebCelt festival period, it is also
becoming a big problem on more regular occasions too.
“Mr Knight told me that they had not received complaints but he encouraged me to
ask those who experience problems to contact them.”
Mrs Grant continued: “He did seem keen to do what he could to sort things out.
“He will look into it to see if extra services need to be put on, or if better liaison
between themselves and CalMac could solve the problem.
“He suggested that CalMac could phone ahead with foot passenger numbers travelling
from Stornoway to let Citylink ensure sufficient buses are available when these passengers
get to Ullapool.”
The MSP said Citylink would also look at the procedure in place for dealing with
ferry cancellations to make sure there is enough capacity to accommodate those whose
earlier travel had been cancelled.
Mrs Grant concluded: “Mr Knight was also very open to listening to any ideas that
travellers themselves had for improvements and I would encourage folks to put their
suggestions to the company.
“We need to see better integration of public transport right throughout Scotland
but this is a helpful step forward in sorting out this particular problem for travellers
on this route.”
“No complaints” over Ullapool ferry bus connection
27 February 2017
Bus company, Citylink, have not received complaints about islanders being unable
to book seats on the Ullapool bus which connects with the Stornoway ferry, according
to MSP Rhoda Grant.
The MSP met with Citylink’s operations director after having again been contacted
by “numerous constituents complaining of difficulties” in accessing bus connections
to and from the Ullapool ferry.
Peter Knight has offered to meet again with Mrs Grant and CalMac’s integration manager
in a bid to iron out the present difficulties.