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Stornoway, Lewis

 

 

Celtic Festival bar token money-back    19/7/10

 

 

 

 

 

Organisers of the Hebridean Celtic Festival have moved to pacify annoyed music fans who were forced to wait up to 90 minutes to get to the bar at the headline Runrig concert on Saturday night.

 

At its worst about 250 thirsty people stood in line as the queue snaked the length of the festival site. They are upset that they paid £26 for a ticket but missed much of the show.

 

Now the festival is offering to give people their money back for any unused bar tokens on Saturday.

 

A spokesman said: “We appreciate that some people were frustrated by the length of the queue to the beer tent on Saturday.

 

“It was an unusual difficulty and we are reviewing the situation with the independent contractor involved.”

 

“In the meanwhile, we are taking immediate action and are offering people cash back on unused tokens from the night.”

 

He pointed out that revellers were forewarned at the token stall about the delay and only three formal complaints have been received compared to the blanket of positive feedback over the concert.

 

The festival office on Church Street, Stornoway will accept returned tokens until it is vacated on Wednesday and people can call 01851 702333 after that date.

 

There is also the option to donate token to the Macmillan Nurses appeal.

 

Some 5000 other revelers shunned the bar to enjoy the drum thumping, foot stomping Gaelic rock beat of Runrig. Children sat on fathers’ shoulders and grannies twirled as the Hebrides’ very own music ambassadors performed to a wildly enthusiastic home crowd.

 

Irish rockabilly singer  Imelda May, Gaelic folk star Julie Fowlis, and  massed band Treacherous Orchestra plus the Afro Celt Sound System were amongst the performers at the four-day event which also staged numerous smaller concerts and music treats as well as family activities.

 

About 17,000 tickets were sold across the three main nights of the exhausting festival which celebrated its 15th anniversary this summer. It pulled  in visitors from countless foreign countries and boosted the islands’ economy by an estimated £1.5 million.