To advertise a vacancy in this section e-
Adverts for each vacancy are only £25 for two weeks
or £35 for a month. Unlimited text.
Discounted rates available for multiple vacancies
Business Manager Hebridean Hopscotch Holidays
Vacancy posted: 10 May 2016
Location: Stornoway
Start date: 1 July 2016
Salary: £25,000 per annum plus annual performance bonus.
Closing date for applications: 31 May 2016
We are a leading provider of all-
Key responsibilities include:
- Ensuring customers enjoy excellent holiday experiences.
- Leading and participating in the sales and administration team.
- Identify and maximise opportunities to maintain business growth.
Ideal personal attributes:
- Knowledge of and enthusiasm for Outer Hebrides.
- Team leadership experience.
- Well organised with good literacy and numeracy skills.
- Self-
motivated, intuitive, positive and persuasive personality, - An analytical approach to business development.
- Sales experience is an advantage but not essential.
- A mature approach to all aspects of business.
To learn more about our business, please check out our web site. If you feel that you're the person we're looking for, please send an email to jobs@calahotels.com with your CV as an attached Word or PDF file, together with a brief letter of application providing any further relevant information.
A draft job specification is shown below and could possibly be adjusted to suit the needs of the business and or the successful candidate.
Should you require additional information about the appointment, please feel welcome to Kenneth Mackenzie call 01851 706611.
Hebridean Hopscotch Holidays is a trading division of Kenman Holdings Ltd, which is an associate company of the Outer Hebrides leading hotel group, Cala Hotels.
Hebridean Hopscotch Holidays 11 James Street | Stornoway HS1 2QN
Job specification for Hebridean Hopscotch Holidays Manager
General responsibilities:
1. To lead, supervise, monitor and motivate the sales team.
2. To build customer relationships throughout the sales process.
3. To monitor and lead delivery of our holiday packages and build excellent customer relationships throughout all stages of the holiday process.
4. Drive sales and marketing efforts and in cooperation with other staff, to create ideas to grow our business.
5. Develop agency business in European and other world markets.
6. To gain and to pass on (to customers, staff and PR targets) an intimate knowledge of the holidays, properties, local area, transport, activities, etc.
Specific tasks:
On a rotating annual basis from December.
1. Lead the preparation of our holiday brochure and the maintenance of
our customer email databases.
2. Lead the preparation of email-
3. Work with staff to complete new brochure mailing.
4. Brief sales advisors regularly on achievements and targets.
5. Lead daily team progress meetings, to include work scheduling
and identification/resolution of problems.
6. Take a share in selling holidays.
7. Monitor sales and administration of holidays.
8. Organise vehicle and bicycle procurement.
9. Organise/supervise vehicle and bicycle hire allocation.
10. Supervise inward/outward invoice processing.
11. Supervise quality control and complaints procedure.
12. Set up annual pricing and agreement schedules with accommodation providers.
13. Maintain accommodation provider levels and, where necessary, liaise with owners to further develop accommodation portfolio where necessary.
14. Maintain ongoing brief for brochure and web presence, including Facebook and any other future social media activity.
15. Learn to complete minor text updates on our website and Facebook pages.
16. Input to sales/marketing support activity.
17. Liaise with and set pricing for agency suppliers.
18. Liaise with external tourist promotion organisations, and travel operators, such as CalMac, Loganair, etc.